Daniel W
SOUTHFIELD, MI | 2023 GMC TerrainJuly 22, 2025the staff was respectful, professional and cared about my needs for my care.Response from Fox Buick GMC
July 23, 2025Daniel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Leanne Z
LIVONIA, MI | 2022 Chevrolet CamaroJuly 11, 2025My service advisor DJ was very helpful in assisting me with the service on my Camaro. He was knowledgeable about recent recalls that needed to be done. He was very professional and friendly.Response from Fox Buick GMC
July 14, 2025Leanne, your satisfaction is important to us, so we want to sincerely thank you for choosing Fox Buick GMC and we hope to see you again soon!Frank A
WIXOM, MI | 2018 GMC AcadiaJune 25, 2025Everything went well with the advisor DJ. The issue i had was addressed 2 times before and apparently was not resolved. I had a Shift to Park message in my car that ended up costing me over $600 to repair. The previous dealership (Sellers GMC) tried to fix it 2 times under GM warranty but apparently that failed because after a few years, the issue was back. I am extremely unhappy with my GMC Acadia and also unhappy with the way this issue was handled. Also, I feel it's unfair to charge the customer an inspection fee on top of the repair cost. The inspection fee should be deducted from the repair cost if the customer chooses to do the repairs at the dealership.Response from Fox Buick GMC
June 26, 2025Frank, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Sherri M
WYOMING, MI | 2025 Buick Encore GXJune 5, 2025This dealership is amazing! I was able to do everything to purchase the car over the phone and through email and they delivered the car to me. My salesperson, Joe Wendt, is awesome! Joe made this process so simple and easy, I was able to handle the purchase of this car from my office at work and never had to take time off to deal with anything, which made this experience even more amazing.Response from Fox Buick GMC
June 6, 2025Sherri, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Norman F
NORTHVILLE, MI | 2019 Buick EncoreMay 30, 2025On time. Great service. InformativeResponse from Fox Buick GMC
June 1, 2025Norman, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.Gary P
HOWELL, MI | 2025 GMC TerrainMay 29, 2025Bob was great very helpful explained everything about the new suv. It was a very smooth process.Response from Fox Buick GMC
May 30, 2025Gary, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!Joseph P
COMMERCE TOWNSHIP, MI | 2019 Buick EncoreMay 15, 2025My car was having some electrical issues and I was able to get it into the Service department on short notice. Mike was great about keeping me informed and getting the issue resolved the same day.Response from Fox Buick GMC
May 16, 2025Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Fox Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!Michael C
COMMERCE TOWNSHIP, MI | 2024 GMC Sierra 1500May 10, 2025My experience was great.Response from Fox Buick GMC
May 12, 2025Michael, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.Michael R
FARMINGTON HILLS, MI | 2025 GMC TerrainMay 6, 2025Tom English was great in getting us into our new vehicle. We told him what we wanted and he did everything we asked. Couldn’t be happier with our purchase. Thanks!Response from Fox Buick GMC
May 7, 2025Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jason D
NEW HUDSON, MI | 2025 GMC Sierra 1500May 6, 2025My appointment was scheduled for 12:30 pm and I could not drop it off at that time, so my wife and I dropped the truck off the night before. Your crew did not hesitate to start it in the morning and called us early with completion. This allowed me to keep my day going without interruption.Response from Fox Buick GMC
May 7, 2025Jason, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!